Our mission is to play our part in building a sustainable society by delivering tourism services that embody our commitments to conservation and support for local communities. Jans Tours will constantly strive to learn, improve, and grow, developing our practices, products, and services with conservation in mind and community awareness at heart. We are determined to demonstrate ethical tourism standards in all operations, characterized by collaboration between partners, guests, hosts, and operators, so we can all work together towards a brighter, greener future.
Mission Statement
Sustainability Management
Jans Tours features a dedicated sustainability team, in which each member plays a different role and works on specific tasks according to the instructions of the Sustainability Coordinator. Together, they strive to ensure Jans Tours meets its sustainability targets. Team members are selected based on their experience, their knowledge of sustainability issues, their passion for the field, and their demonstrable ability to turn these values into affirmative action. The team’s main activities include action planning, reporting, and evaluation of sustainability initiatives.
Working in tandem with upper management, the Sustainability Coordinator develops and implements Jans Tours’ sustainability policy. This position is the first point of contact for training, policy, and the collective actions of the company with regard to sustainability practices. The Sustainability Coordinator ensures all employees receive adequate sustainability training and supervises the practical implementation of such information in daily operations. They are also responsible for disseminating sustainability information and materials to all members of the company, in order to synergize sustainability efforts across all departments. With a combination of internal announcements, training, and public communications, Jans Tours ensures all its representatives are on the same page when it comes to sustainability policy and objectives
Human Rights & Ethical Business Practices
Jans Tours complies with local, national, and international legal requirements in relation to issues such as health and safety, anti-bribery and corruption, labour, and environmental concerns. Strict vetting processes are in place to ensure compliance by employees, partners, and affiliates, while instances of non-compliance initiate a set of clearly defined protocols. This approach extends to other members of the local tourism industry; Jans Tours adheres to anti-trust legislation and avoids unfair competition. Employees and partners are free to enter and discontinue their employment with the company through their own free will, in accordance with their contract. To ensure equal employment opportunities, Jans Tours does not discriminate in terms of gender, race, age, disability, ethnicity, religion, or sexual orientation in relation to recruitment, conditions of employment, access to training and senior positions, or promotion within the organization.
Child Protection
Jans Tours ensures that no children are employed in any capacity by the organization. In addition, the organization collaborates with several local charities to combat child exploitation in the communities showcased by Jans Tours’ products and services. Employees are trained to recognize potentially harmful environments, circumstances and individuals who could pose a threat to local children, and are encouraged to report such instances through the proper channels.
Health & Safety
Jans Tours’ health and safety policy encompasses first aid training, emergency procedures, and client safety. The overall policy complies with legal standards and ensures best practice throughout the organization. Accidents are reported and studied in order to ensure that lessons are learned and operations are maintained to the highest possible safety standard.
Energy, Water, Waste & Pollution Reduction
Jans Tours monitors and manages electricity use during working hours. Outside of office hours, electrical equipment, lighting, air-conditioning systems, and other non-essential appliances are switched off wherever possible to reduce unnecessary energy use. Employees are encouraged to switch off equipment, lights, and air-conditioning when not in use, wherever possible, as part of responsible day-to-day office practices.
Staff are encouraged to use water efficiently and support initiatives to save water wherever possible. To minimise paper use, the company gives priority to digital communication over printed correspondence. When printing is unavoidable, documents are printed single-sided where required, and paper is reused or recycled wherever possible. Jans Tours stores correspondence with partners and clients in digital format and shares brochures and promotional materials electronically whenever feasible. Paper is sourced from responsible suppliers, printers are set to use ink efficiently as standard, and paper consumption is monitored monthly by the sustainability team to support ongoing reduction efforts.
Jans Tours discourages single-use plastic bottles and bags in offices. Clients are no longer provided with bottled mineral water but instead encouraged to use sustainable alternatives. Cleaning materials used on site are also selected with a sustainability bias; those found to include harmful agents, ingredients, or production processes deemed harmful to the environment are overlooked in favour of more eco-friendly alternatives.
Jans Tours endeavours to minimise noise, light, ozone pollution, and erosion, while also finding alternatives to harmful substances that can be detrimental to the environment. Jans Tours’ offices are located in an urban area and abide by all local land use laws, respect local cultural and natural resources in our business operations, and favour sustainable architecture and design.
Responsible Purchasing and Environmental Management Policy.
Jans Tours is committed to managing its environmental impact as an integral part of its operations. We ensure the environmental integrity of our processes and purchasing decisions by applying the principles of reduce, reuse, and recycle, with a strong focus on the reduction of disposable and consumable goods wherever feasible.
We continuously seek to improve our environmental performance by setting objectives and targets and, wherever possible, measuring progress and reporting results related to energy, water, paper use, waste, and carbon emissions. A waste hierarchy approach is applied to prioritize reduction, reuse, and recycling over disposal, particularly waste to landfill.
Wherever feasible, Jans Tours prioritizes locally produced, environmentally friendly, and energy-efficient products, encourages bulk purchasing to reduce packaging and transport emissions, and selects reusable, recycled, or recyclable materials. The use of single-use items, excessive packaging, harmful chemicals, and non-essential consumables is minimized.
We promote environmental responsibility by communicating this policy to employees, suppliers, and stakeholders, encouraging their participation and feedback to support continuous improvement. Jans Tours also aims to minimize pollution, including light and noise, and prevent soil, water, and air contamination by avoiding toxic and hazardous substances wherever possible.
Partners
Jans Tours offers supplementary promotional opportunities to suppliers who can demonstrate a like-minded commitment to sustainability in their operations. Continued affiliation is dependent upon regular appraisal of the relationship with regard to sustainability. In the entire process of developing and operating our travel packages, Jans Tours expects partner agencies to act in the best interests of the surrounding communities and environment, as well as our guests. Jans Tours also looks beyond the borders of its business operations for guidance from international sustainability watchdogs and monitoring bodies, to ensure that the highest possible standards are being implemented and adhered to. This remains an ongoing process, with new lessons being learned and fruitful new partnerships forged all the time.
Transportation
Jans Tours is committed to reducing the environmental impact of transportation by promoting efficient, low-emission, and responsible travel choices wherever possible.
When planning transportation, Jans Tours prioritises the most efficient routes to minimise travel time and carbon emissions, such as preferring direct flights and avoiding unnecessary layovers. For short-haul and regional travel, rail or bus transport is considered wherever feasible as an alternative to flights.
Public transportation—such as buses—is encouraged whenever possible. When private transport is required, Jans Tours ensures that the vehicle size is appropriate to the group size, avoiding the use of oversized vehicles.
Jans Tours encourages the use, purchase, or leasing of newer and more fuel-efficient vehicles wherever possible. Drivers and transport providers are informed about sustainable driving practices and are expected to follow the Code of Conduct for drivers.
Staff business travel is generally discouraged at Jans Tours. Employees are encouraged to use public transportation and to replace business trips with online meetings whenever possible. Clients are informed about tours that include sustainable transportation options and are encouraged to choose these options wherever feasible.
Accommodation
Jans Tours makes sure that all suppliers are informed of the company’s sustainability policy and encourages them to participate in ongoing green initiatives. Potential accommodation partners must pass a process of self-evaluation, during which their sustainability credentials are assessed, and affiliation with Jans Tours is dependent on adherence to these criteria. Pre-existing sustainability certification, or compliance with third-party sustainability guidelines, is deemed a positive attribute. Preferences are given to those accommodations that comply with sustainability standards whenever possible. Jans Tours regularly assists its accommodation providers in self-evaluating their operations with regard to sustainability, supporting them on their journey to more sustainable practices.
Activities & Excursions
Jans Tours is committed to sustainable, ethical, and responsible travel. We prioritize activities that respect human rights, protect the environment, and follow recognized sustainability standards.
We do not offer experiences that harm people, animals, plants, or natural resources, or that are socially or culturally inappropriate. Captive wildlife activities are avoided unless fully regulated, lawful, and managed by licensed institutions capable of humane care. We do not allow the use, trade, display, or sale of protected or threatened species, nor do we promote souvenirs or products derived from them.
All suppliers must meet our sustainability and animal welfare requirements, which are included in our contracts. Any violation may result in immediate termination.
We prefer locally owned restaurants that offer local, seasonal, and organic food, avoid endangered species, and actively reduce waste, plastics, energy, and water use.
Jans Tours ensures honest and transparent communication. All marketing materials are carefully reviewed to remain accurate, responsible, and aligned with our commitments
Tour leaders, local representatives, and guides
Jans Tours hires qualified local guides and staff, ensuring fair wages and safe working conditions. We expect the same from all suppliers.
Because guides shape guest behavior, all guides representing Jans Tours are trained in local sustainability practices and in preventing the sexual exploitation of children in tourism.
Jans Tours also supports ongoing learning by providing free access to the Travelife online training platform.
